1. SORA website – Service Provider’s Internet website located at sora.droneradar.space

2. Service Provider – Droneradar Sp. z o.o. seated in Warsaw, address: al. Księżycowa 3 lok. 19 (01934 Warsaw), Company registered in the register of entrepreneurs of the National Court Register kept by the District Court for the capital city of Warsaw in Warsaw, XIII Commercial Department of the National Court Register under No. KRS: 0000748686, REGON: 381231684, NIP: 522- 313-56-85 share capital: PLN 100.000,00

3. Regulation – this regulation of SORA website.

4. User – natural person, legal person or organizational unit with no legal personality, using the Services under the SORA website.

5. User’s Account – SORA functionality implemented on the User’s behalf after the User’s registration.

6. Recurring Fee - recurring fee paid by Users for access to the SORA website and its content in a given Billing Cycle. The Recurring Fee is charged in advance and is given in EUR.

7. Registration - procedure specified in the Regulations, the completion of which is required for the User to use all the functionalities of the SORA website.

8. Services - collective name of services provided electronically (including free and paid services) by the Service Provider to the Users of the SORA website on the terms set out in these Regulations.

9. Privacy Policy - privacy policy of the SORA website, specifying the scope and method of processing the Users’ personal data, which constitute an integral part of these Regulations.

1. When registering an Account on the SORA website, the User fills in a form with the following information:

   • Name and Surname
   • legal person/institution name (if applicable)
   • e-mail address
   • telephone number
   • login

   It is obligatory to provide the data for effective Registration.

2. After completing the form, the User should read the Regulations, confirm that he or she has read the Regulations and accept its terms. It is necessary to accept the Regulations in order to complete the Registration effectively. The User will receive a message to the provided telephone number informing about the creation of a User Account.

3. The User undertakes to provide correct data and update it in the event of a change.

4. In the event of providing incorrect or false data required for Registration or in the event of a failure to meet the conditions enabling the User to Register, a message will be sent to the telephone number provided by the User with information about the refusal of Registration and the reason for such a refusal.

5. Correct Registration enables logging in to the SORA website using the User’s login and password.

6. The User who has registered may delete the User Account on their own or submit such a request to the Service Provider, and in the event of a request to delete the User Account by the Service Provider, it may be deleted up to 14 (fourteen) days from the request.

7. In the event that the User forgets or loses the password, the SORA website enables its recovery.

8. The User is obliged to make every effort to maintain confidentiality and not to disclose the password to third parties. The User is obliged to immediately notify the Service Provider of the loss of the password to unauthorized persons. In such a situation, the User should immediately change the password, using the functionality of the User Account.

9. The Service Provider is entitled to delete the User Account if it remains inactive for a period of at least 6 months. The User is entitled to set up a User Account again by repeating the Registration.

1. As part of the SORA website, the Service Provider offers Free Services (Free TRIAL license) and Paid Services (Subscription).

2. Under the Free TRIAL license, the User is entitled to use the functionalities of the SORA website for 7 days and generate one BSP flight risk analysis report. After the expiry of the above-mentioned 7 days, access to the SORA website will be limited, and the User will receive information about the possibility of purchasing a Subscription.

3. Under the Free TRIAL license, the User receives access to the SORA website upon proper Registration.

4. As part of the Subscription, the User is entitled to use all the functionalities of the SORA website and generate:

   • 16 reports for EUR 50 Recurring Fee
   • 100 reports for EUR 100 Recurring Fee
     
     

5. Access to the SORA website begins with a conclusion of a contract (i.e. confirmation of the Subscription order) and the payment of the first Recurring Fee.

6. Recurring fees are charged to the User every month, in advance, using the previously selected payment method on the calendar day on which the Subscription began. 100 reports for the EUR 100 Recurring Fee;

7. Reports not used in a given settlement period will not be transferred to the next settlement period.

8. The User may change the selected Subscription at any time, and the number of reports will be updated at the beginning of a new billing period. In case of choosing a smaller Subscription during the billing period, the User will be entitled to use the reports he or she is entitled to on the basis of the larger Subscription until the end of the billing period. If you switch to a larger Subscription during the billing period, unused reports will increase the number of reports available under a larger Subscription.

1. The User may terminate the use of the SORA website at any time, without giving any reason, and access to the SORA website will be provided until the end of the monthly billing period. The Service Provider does not refund the Recurring Fee for unused reports. In order to submit a resignation, the subscription must be terminated in the payment panel

2. The User’s Account will be deleted after the expiry of the the billing period for the paid functionalities of the SORA website, previously paid for by the User.

3. The Service Provider has the right to terminate the contract in the event that the User flagrantly or persistently violates the provisions of the Regulations, despite the Service Provider’s call to stop the violations and a deadline to cease such violations. The statement on the termination of the contract by the Service Provider is sent to the User’s e-mail address or delivered in a different way that allows him to read it.

1. The recurring fee is specified each time in the SORA website.

2. Payment for the Services are possible:

• by credit or debit card;
• based on a fixed-term commercial contract. Please contact us at info@SORA.aero with a title Subscription

Detailed provisions on the rules for submitting and recognizing complaints are contained in the Complaints Regulations available at https://help.sora.droneradar.space/complaints/

The Service Provider is the administrator of Users’ personal data within the meaning of art. 4 point 7 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and the repeal of Directive 95/46 / EC. Full information on the processing of Users’ personal data by the Service Provider is contained in the Privacy Policy available at droneradar.eu

1. The Service Provider will make every effort to ensure that the information posted on the SORA website is up-to-date, attractive and practical for Users.

2. The Service Provider shall not be liable for:

• damages resulting from the use or inability to use the SORA website, including the materials available on it or damages resulting from the direct or indirect use of the information contained therein

• damage resulting from a destruction of the User’s computer hardware or its data resources during or in connection with the use of the SORA website, in particular as a result of computer viruses and other malicious software entering the User’s IT system

• no availability of the SORA website caused by a failure of the telecommunications system and other consequences of malfunctioning telecommunications lines and the damage caused by them, regardless of the reasons

1. Exclusive rights to the content available on the SORA website, in particular copyrights, signs and trademarks of the Service Provider, any word or graphic elements on the SORA website and other intellectual property rights are legally protected and are vested in the Service Provider or entities with which the Service Provider has concluded respective agreements . Using them without the consent of the authorized entity is prohibited.

2. The User is not authorized to interfere in any way with the digital content, structure, form, graphics or the functioning of the SORA website. It is forbidden for the User to provide illegal content and to use the content of the SORA website in a manner violating the law, decency, infringing the personal rights of third parties or the Service Provider.

3. The User is entitled to use the SORA website solely for his own use. It is not allowed to use the resources and functions of the SORA website for the purpose of conducting commercial activities by the User or activities that would infringe the interests of the Service Provider.

4. The Service Provider grants to Users who use the Services provided on the SORA website, a time-limited use of the Services, a non-exclusive license, entitling them to use the materials provided on the SORA website, solely for the User’s own use related directly to the use of the SORA website.

5. The license referred to above includes the User’s right to display materials on the screen of the device used by the User to use the SORA website services, generate reports in a number specified in the Subscription and save materials on any electronic memory media and print in a single / any number of copies.

6. The Service Provider’s remuneration for granting this license is included in the Recurring Fee.

1. The Regulations are available at the seat of the Service Provider and on the website help.sora.droneradar.space

2. The Service Provider reserves the right to temporarily disable the SORA website in order to modernize, repair or improve it.

3. In matters not covered by the Regulations, the relevant provisions of the Polish law shall apply, in particular the Civil Code and the Act on Copyright and Related Rights.

4. Regulations may change. Each User will be informed about the content of the amendments to the Regulations by posting a message on the amendment to the Regulations in the User’s panel, containing a list of amendments to the Regulations.

5. Amendments to the Regulations referred to in para. 4 above does not infringe the rights already acquired by the Users.

6. Any disputes related to the SORA website, if they arise, shall be solved by the the local common court.

7. Contact regarding the SORA website is possible by:

   a) e-mail - to the following address: info@droneradar.eu

   b) by the telephone +48511230660